How to really benefit from lead generation
By now, you definitely know that live chat is one of the most effective way to generate online leads. Not only that leads from live chat process are a valuable addition to your database, but they provide more valuable information for follow-up than do leads from other sources.
Now, a true fact is that the quality of these leads deteriorates if they are not responded to in due time, so, if you rely on someone to send you monthly or weekly reports on leads, you may have find yourself surrendered to a bunch of total useless so called leads.
A study from Dr. James Oldroydr found “the odds of making a successful contact with a lead are 100 times greater when a contact attempt occurs within 5 minutes, compared to 30 minutes after the lead was submitted. Similarly, the odds of the lead entering the sales process, or becoming qualified, are 21 times greater when contacted within 5 minutes versus 30 minutes after the lead was submitted.”