40 Tips and Tricks for Live Chat Excellence – Part II
Last week we covered the most important tips and tricks dedicated to chat agents. So here we are again with
Last week we covered the most important tips and tricks dedicated to chat agents. So here we are again with
So, maybe you’ve heard it too: “No one will buy an apartment solely by browsing the internet!” And this may
Tis the holiday rush, related to shopping season, customers looking enthusiastically for online discounts and free shipping deals, and not
As an agency offering outsourced specialised live chat services, the challenge is to help both our clients and their customers
Business writing has its own special characteristics. In order to obtain a good communication between you and your clients, you
Before Live Chat and Instant Messaging as we know them, there was the EMISARI System. Murray Turoff, computer scientist and
“What is important is seldom urgent and what is urgent is seldom important.” – Dwight D. Eisenhower – Our third and final article of our Time Management Techniques series focuses on The Eisenhower Method. This
“You will never find time for anything. If you want time, you must make it.” -Charles Buxton- Following the release
“Time is the most valuable coin in your life. You and you alone will determine how that coin will be
Live chat can increase your potential revenue, as we stated on our previous article. Yet, this can happen only if