40 Tips and Tricks for Live Chat Excellence – Part II
Last week we covered the most important tips and tricks dedicated to chat agents. So here we are again with
How to turn your real estate website into a lead generation machine
So, maybe you’ve heard it too: “No one will buy an apartment solely by browsing the internet!” And this may
How To Handle Live Chat During Holiday Rush
Tis the holiday rush, related to shopping season, customers looking enthusiastically for online discounts and free shipping deals, and not
40 Tips and Tricks for Live Chat Excellence – Part I
As an agency offering outsourced specialised live chat services, the challenge is to help both our clients and their customers
Six Basic Qualities That Define Good Business Writing
Business writing has its own special characteristics. In order to obtain a good communication between you and your clients, you
And the award for best customer support platform goes to…
Before Live Chat and Instant Messaging as we know them, there was the EMISARI System. Murray Turoff, computer scientist and
3 Simple Time Management Tactics: The Eisenhower approach
“What is important is seldom urgent and what is urgent is seldom important.” – Dwight D. Eisenhower – Our third and final article of our Time Management Techniques series focuses on The Eisenhower Method. This
3 Simple Time Management Techniques: “Continuous Improvement”
“You will never find time for anything. If you want time, you must make it.” -Charles Buxton- Following the release
3 Simple Time Management Techniques: The Pomodoro Technique
“Time is the most valuable coin in your life. You and you alone will determine how that coin will be
5 Tips on Making Live Chat Go the Extra Mile for Your Business
Live chat can increase your potential revenue, as we stated on our previous article. Yet, this can happen only if