Importanța strategiilor de Customer Experience pentru succesul pe termen lung al companiilor
Într-o lume de afaceri din ce în ce mai competitivă, acționarii companiilor par să fie tot mai concentrați pe obținerea unor profituri rapide, adesea fără
Într-o lume de afaceri din ce în ce mai competitivă, acționarii companiilor par să fie tot mai concentrați pe obținerea unor profituri rapide, adesea fără
In 2024, businesses are facing fierce competition, especially in online spaces. While many focus on driving more traffic, the real advantage lies in engaging visitors
Customer service is one of the most important aspects of any company or organization. In order to be successful, one needs to know how his
Studies show that online customers prefer to talk with an employee via live chat before they purchase a product. This way, they can obtain precise answers
Marketing professionals working in our live chat team are trained communication experts, playing the role of the “middleman” between your company and your clients and
If used correctly, a live chat software, along with a good team, has the ability to increase conversion rates, by providing to your customers access
Live chat services are one of the best methods to increase sales, produce more satisfied customers and reduce costs. Once you find out who your target
Did you know that people think in patterns? You can predict their answers, reactions and feelings by knowing what their type is. Companies are now
There are 7 major elements when we talk about the communication process. These are: sender, ideas, encoding, communication channel, receiver, decoding and feedback. We will talk
Every business should, at first, proceed to Customer Segmentation and Targeting Success Factorsn and targeting, so that its marketing department know what`s the necessary approach
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