40 Tips and Tricks for Live Chat Excellence – Part II
Last week we covered the most important tips and tricks dedicated to chat agents. So here we are again with
40 Tips and Tricks for Live Chat Excellence – Part I
As an agency offering outsourced specialised live chat services, the challenge is to help both our clients and their customers
And the award for best customer support platform goes to…
Before Live Chat and Instant Messaging as we know them, there was the EMISARI System. Murray Turoff, computer scientist and
3 Simple Time Management Tactics: The Eisenhower approach
“What is important is seldom urgent and what is urgent is seldom important.” – Dwight D. Eisenhower – Our third and final article of our Time Management Techniques series focuses on The Eisenhower Method. This
3 Simple Time Management Techniques: “Continuous Improvement”
“You will never find time for anything. If you want time, you must make it.” -Charles Buxton- Following the release
3 Simple Time Management Techniques: The Pomodoro Technique
“Time is the most valuable coin in your life. You and you alone will determine how that coin will be