Real,
Human-Centered Conversations

Unlock a new competitive edge with real-time customer engagement, powered by live chat services led by real people.

Years

Experience

97.8

Customer Satisfaction

20k

Leads

Generated

150k +

Chats

Answered

What we do

Converting visitors
into satisfied customers

Cost-effectiveness

We provide cost-effective live chat services designed to streamline your operations and reduce expenses while boosting your overall business performance.

Flexible Solutions

Our live chat services are tailored to match your business needs whether you need full-time support or specific hours.

Industry Expertise

We specialize in serving specific industries, such as healthcare, real estate, law websites, online shops, and offer tailored solutions that meet your unique needs.

Complete Package

Our expertise spans the entire process, from initial strategy and planning to full implementation.

HOW WE DO

Solutions

Lead Generation

Tired of low-quality leads and missed opportunities? We engage website visitors earlier in their journey, capturing more leads and driving higher-quality conversions.

How it works:
Enhanced engagement: We initiate conversations at key moments, building deeper connections and understanding intent.

Qualified leads: Our approach ensures you only receive leads that are truly interested in your products or services.

Maximized ROI: We help you convert more leads into customers, increasing your revenue and marketing ROI.

E-commerce growth

Take your e-commerce business to the next level. Elevate your online store with our unique approach to customer engagement. Our live product experts provide exceptional support, guiding visitors through the buying process and increasing conversions.

Key features:
Increased conversion rates: Our knowledgeable experts empower customers, building confidence and driving more sales.

Reduced basket abandonment: Save potential sales by engaging customers at the right moment with personalized conversations.

Customer Support

Frustrated with slow, unresponsive online support? Our innovative approach delivers swift, efficient assistance that leaves customers satisfied.

Key features:
Personalized support: Our automated channels adapt to customer needs, providing tailored solutions for every query.

Efficient problem-solving: Our team is dedicated to resolving issues quickly and effectively.

Brand representation: Create a positive brand impression with exceptional customer service that reflects your values.

What we do

Growing your business one conversation at a time

Our partnership with The Chat Center proved highly beneficial. Clients appreciated having immediate access to a dedicated representative, eliminating the need to wait for phone or email responses. This resulted in a 50% increase in leads.

Maria AndreiProject Manager Onix Blue

We found that remote communication was highly effective in fostering open dialogue. From the outset, we experienced improved communication, resulting in a deeper understanding of our audience and a steady stream of leads.

Dan RotaruCEO Segway Ninebot Romania

Their exceptional efficiency and promptness are a major asset. The leads they provide are highly targeted, and customers come to us well-informed. We've had fantastic interactions, resulting in a significant number of conversions.

Bogdan PopescuSales representative, Cartierul Solar

For us, the collaboration with The Chat Center was a real succes. They significantly improved our lead count, nearly doubling it.

Andreea AndruscaProject Manager Estic Park

Live chat with benefits

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:

What happens next?

We Schedule a call at your convenience

We do a discovery and consulting meting

We prepare a proposal

Schedule a Free Consultation

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Partners

Real,
Human-Centered Conversations