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Category: Blog

live chat window

The Best Places to Show Live Chat Window to Win Over Clients

20/04/201712/10/2017

As you already know, a live chat support is vital for an online business. There is a multitude of reasons to […]

Do You Ever Think About The Business That You’ve Lost?

20/02/201716/11/2017

Do you know those signs that say, “If lost, call my parents!”? It could be so easy to apply the […]

customer segmentation the chat center

Customer Segmentation and Targeting Success Factors

16/02/201716/11/2017

Every business should, at first, proceed to Customer Segmentation and Targeting Success Factorsn and targeting, so that its marketing department […]

7 Major Elements of Communication Process

16/02/201716/11/2017

There are 7 major elements when we talk about the communication process. These are: sender, ideas, encoding, communication channel, receiver, decoding […]

people think in patterns

Patterns that define us!

16/02/201716/11/2017

Did you know that people think in patterns? You can predict their answers, reactions and feelings by knowing what their […]

live chat services optimized

How to Optimize Your Live Chat Services

20/01/201712/10/2017

Live chat services are one of the best methods to increase sales, produce more satisfied customers and reduce costs. Once you […]

Why Live Chat Can Improve Your Conversion Rates

22/05/201616/11/2017

If used correctly, a live chat software, along with a good team, has the ability to increase conversion rates, by […]

Using marketing communication techniques in live chat

19/05/201616/11/2017

Marketing professionals working in our live chat team are trained communication experts, playing the role of the “middleman” between your […]

live chat bubble

3 Reasons Why Live Chat is A Gold Mine for Your Business!

20/04/201610/10/2017

Studies show that online customers prefer to talk with an employee via live chat before they purchase a product. This way, […]

How live chat can help you humanize your website?

23/03/201610/10/2017

You may be asking yourself: how live chat can help you humanize your website? And why should I have this […]

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